Judy McClaskey -
"Thank you so much for the delivery of our daughter's bed before Christmas, as promised! She is totally thrilled! We will remember how you came through. Merry Christmas!"
"Professional workers delivered my furniture and I love everything"
"In 2010 I got a bedroom set(mattress, box spring, bed frame, headboard, dresser with mirror and chest of drawers for a very good price. They delivered it in time and set it up perfect! Staff in the store and delivery guys were awesome, I recommend everyone come here!!"
S Denise Hicks Carnell-
"Paid cash for a bedroom set in February and was promised a delivery date of 3.14.14. On 3.10.13 I gave away my entire bedroom set to my neighbors who recently moved in on the 3rd floor of my building and had no furniture. Even though the set isnt going to arrive today I am grateful for Dee and Cohen's management staff who followed up to avoid a delivery date of Mid April. As of today the status has been updated and my furniture will be at the warehouse in PA on the 19th of March. So hopefully the bedroom set will be in my home no later than 3.26.14. In addition to the store making the necessary calls to follow up with the manufacturer. Cohen's have agreed to throw in an extra night stand and are allowing me to come into the store and select 2 lamps for free. Even though I was inconvenienced they did go above and beyond their call of duty to make things right. Even though I lost 2 vacation days (losing 400+ dollars) on 3.17.14 and 3.18.14 to get things set up after the delivery. I am appreciative and provided I get the lamps as promised, this demonstrates superior customer service and I will shop from Cohen's Furniture from now on. Thanks Dee and please thank the management team at Cohen's and I will see you all today when I get off at 3:30 to pick out my lamps!!!!"
Sherrie Simpleeme Wright Young-
"So after a rocky start with Cohen's, I was re-directed to Mr. William (owner) and his son Wasim....they made sure that my initial agreement was honored and even gave me the chest and night stand at a very reasonable price! I am due to receive my bedroom set tomorrow and I am very excited! Thanks to all the staff that helped me in my time of disatisfaction. They turned my bad experience into a GREAT one! Mrs. Miya, Dee, and even Eli...Let's not forget Paul who although had no part in my sale, explained the warranty details with a constant smile. I look forward to my bedroom set and I'm very satisfied with the measures you all took to please your first time customer! Thank you all again!"
"I have recommended Cohens to friends. Our salesman Paul was very helpful and took the time to help us with color and style of our new living room furniture. Customer service was excellent and their deliver team was very respectful of my new paint and carpet. Delivery was on time but they also took the time to put the furniture where we wanted it in the room. Thanks Cohens"
"Our sales rep Neil did a great job in helping us pick out the perfect furniture. Ask for Neil!!!"
"I brought my furniture there and I have no problems with it 16years later."